The Business Analysis Body of Knowledge (BABOK) defines stakeholders as “a group or individual with a relationship to the change, the need or the solution”. Understanding how to manage stakeholders
Within an agile context, a user story is a plain language description of a particular feature of the product or service to be created, written from the end user’s perspective. Well
More and more businesses today are making continuous process improvement a top priority in order to ensure ongoing customer satisfaction while reducing costs and increasing profits.
The cyber environment is becoming increasingly complex as the exponential surge of data continues. By 2020, Cisco estimates that approximately 99% of devices (50 billion) will be connected to the
In this new world of big data and the Internet of Things (IoT), there’s certainly no shortage of data to be analysed in order to identify opportunities for business improvement.
In today’s project world, you’re either waterfall or agile. Never both. Never something in between. But why has it become such a big waterfall vs agile debate? And do we fully
We all know the saying “customer is king”. It’s a motto that was popularised within the retail industry, but today holds water for pretty much any industry you can think
Often, when business analysts start projects, they are required to define the scope of work that will be involved in implementing a new system. One way to do this, is
If you missed parts 1, 2 & 3 of our “Linking to trends” series, you can read all about the key technology shifts for 2017 over here, the focus of
Effective requirements elicitation is an area that is critical to the success of projects. Ironically, it is a process often overlooked by many analysts. This oversight can be costly to