Building strong stakeholders relationships
The Business Analysis Body of Knowledge (BABOK) defines stakeholders as “a group or individual with a relationship to the change, the need or the solution”.
Using as-is and to-be processes to build better user stories
Within an agile context, a user story is a plain language description of a particular feature of the product or service to be created, written
Our top 3 recommended techniques for ensuring continuous process improvement.
More and more businesses today are making continuous process improvement a top priority in order to ensure ongoing customer satisfaction while reducing costs and increasing…
How Artificial Intelligence is fighting fraud and data breaches
The cyber environment is becoming increasingly complex as the exponential surge of data continues. By 2020, Cisco estimates that approximately 99% of devices (50 billion)…
Why is trend analysis important to your business?
In this new world of big data and the Internet of Things (IoT), there’s certainly no shortage of data to be analysed in order to…
Is it really only a choice between waterfall and agile?
In today’s project world, you’re either waterfall or agile. Never both. Never something in between. But why has it become such a big waterfall vs…
Delivering value to your customers: 4 business analysis obstacles to overcome
We all know the saying “customer is king”. It’s a motto that was popularised within the retail industry, but today holds water for pretty much…
Creating context for The Context Diagram
Often, when business analysts start projects, they are required to define the scope of work that will be involved in implementing a new system. One…
Linking to trends – Trend 4: The changing role of the BA
If you missed parts 1, 2 & 3 of our “Linking to trends” series, you can read all about the key technology shifts for 2017…
The importance of effective requirements elicitation
Effective requirements elicitation is an area that is critical to the success of projects. Ironically, it is a process often overlooked by many analysts. This…