Digital Transformation, in simple terms, is defined as the use of digital technologies to revamp your business processes (or create new ones) in order to improve the way you operate and to provide more value to your customers. But in reality, it is a whole lot more than that. It is also a mindset change, one that requires you to be open to continuous exploration and experimentation in order to find new and innovative ways to solve business problems.
In an article published on Fin24.com earlier this year, it was reported that, according to a study done by global cybersecurity company Kaspersky Lab, malware attacks in South Africa had increased by 22% in the first quarter of 2019 alone.
The cyber environment is becoming increasingly complex as the exponential surge of data continues. By 2020, Cisco estimates that approximately 99% of devices (50 billion) will be connected to the Internet. Currently, only 1% of devices are connected. This calls for an increasing importance placed on the security and privacy of user information.
Machine learning is one of the many emerging technologies that have given business analysts a competitive edge in the current technological world. This technology is able to offer accurate predictive models which analysts can use to generate creative and innovative solutions for organisations worldwide.
In recent years blockchain technology has been emerging as one of the most disruptive technologies that add value to business. In simple terms, Don and Alex Tapscott, authors of Blockchain Revolution (2016) describe blockchain technology as “an incorruptible digital ledger of economic transactions that can be programmed to record not just financial transactions but virtually everything of value”.
Cyber and general informational security has been taking centre stage recently with the widely reported data and system breaches. The latest example is a South African Financial Services Provider, whose IT infrastructure security was breached and had segments of their data held for ransom. The trend is rising as malicious elements seek monetary gains through exploiting an organisation’s data. With data being this generations’ gold, the miners are out in full force. This ought to lead to cyber security requirements being inspected closer…
In any transformation journey it is important have a clear vision, strategy, road-map and goals to unite everybody and help drive the organisational change required. With these in place, digital transformation has the potential to unlock value in many areas of your business. Let’s explore five of these in more detail. Decision making Data is all around us, and everything we do generates more. Physical objects…
Businesses exist to meet the need for products and services within the marketplace. Customers are the consumers of these products and services, and without customers the need for your business will cease to exist. This means that customers are the most important factor in determining the success of your business. A customer-centric business holds customer satisfaction top of mind in everything…
The goal of a digital transformation programme is to be a truly customer-centric, responsive and collaborative business. The journey to get there is a challenging one but, by focusing on the right enablers and core competencies it is achievable – here’s how: Key enablers A clear and transparent strategy is required. This needs to include the vision and a roadmap of the practical steps required to move from…
No journey is complete without a few challenges along the way. This is especially true when you are venturing into new territory. When undertaking a transformation journey we know that challenges in the people, process and technology spaces of your business are a reality. The key is how you deal with them and implement sustainable change that, not only solves the challenge, but enables responsiveness, collaboration and rapid…