A client within the financial services industry approached Analyze Consulting to unpack challenges within their Administration business unit. We used an evidence-based approach to consolidate all the business challenges into eight primary issues that required action. We further developed a six-phase roadmap that provided the foundation for a remediation programme to correct the issues we identified. This client provides a range of financial services to investors across both corporate and retail markets. What differentiates their offers from… Read more.
Analyze Consulting was engaged to manage a B-BBEE project for a client who was struggling with process and data inefficiencies that were affecting their ability to manage, collect and report on B-BBEE-related data. As a result of these inefficiencies, our client had received an unfavourable audit score and was required to put corrective actions in place to address the various issues identified as part of the audit. To assist our client in achieving their goal of an improved B-BBEE score, Analyze Consulting developed… Read more.
Organisations are constantly on the lookout for ways to improve their offerings and services. In some instances, this results in the need to re-strategise and produce new ways of working to support this new strategy. Analyze Consulting was engaged by an information security firm that had recently undergone a strategic review and therefore needed to realign their structures and processes accordingly. To do this, they first needed a clear understanding of their business value chain along with fully documented business processes… Read more.
Analyze Consulting was approached by a hospital trust to assist in improving process efficiency at a South African tertiary hospital. The trust works closely with the hospital by providing funding for projects. The hospital hoped to improve the quality of service delivery throughout its clinics by applying practical, cost-effective solutions to problem areas. To achieve this, Analyze Consulting assisted them in identifying major areas of inefficiency, the root causes of these inefficiencies and solutions for improvement. Valuable insights were revealed through data collection… Read more.
Just 26% of organisational transformational change initiatives are considered to be successful. Include a software implementation as a key dependency to that change and it is likely that those odds will be even less. This makes having a robust Change Management toolkit a key input to address the challenges presented by a transformational change initiative. The challenge: The change required the replacement of existing software which had been used and embedded in the business…Read more.
Analyze Consulting was approached by an organisation that was considering re-organising their client facing teams. The key problem at hand was poor client service levels and the business hoped to improve the quality of work and speed of response to client needs. To do this, they needed to clearly understand the roles and responsibilities of each client facing team. Analyze Consulting successfully assisted them in identifying roles and unpacking the scope of work performed by each team. Further insights were… Read more.
Analyze Consulting successfully assisted the operations team of a large non-profit organisation (NPO) to gain a clear understanding of their business, processes and key objectives which effectively enabled them to determine the way forward for their organisation.
Problem statement from client: “We are having difficulty finalising our year end as a number of systems issues have prevented us from closing several month-ends. Reconciliation is going to be challenging as we have to do it manually and we simply do not have the time”. Read more.