About Analyze

Analyze Consulting was founded in 2007 with the purpose to help businesses get to the bottom of and solve business inefficiencies. The cornerstone of this dream is a passion for quality business analysis and project management.

We are motivated and rewarded by helping businesses be more efficient and solve problems.

We believe that the best way for us to do this is to start with a deep and thorough understanding of the problem or opportunity. The discipline and insight that we apply to this enables us to be confident and truly objective about defining the best possible solution.

Our vision is to be the partner of choice in solving business challenges through the appropriate use of technology, process and people.

Improving Client Service Levels

//Improving Client Service Levels

Understanding roles and responsibilities to create an optimal organisational structure.

Analyze Consulting was approached by an organisation that was considering re-organising their client facing teams. The key problem at hand was poor client service levels and the business hoped to improve the quality of work and speed of response to client needs. To do this, they needed to clearly understand the roles and responsibilities of each client facing team. Analyze Consulting successfully assisted them in identifying roles and unpacking the scope of work performed by each team. Further insights were also revealed during the project which provided them a sound base for determining the way forward with reorganising the teams. A Case Study: Improving Client Service Levels

No comments yet.

Leave a comment

Your email address will not be published.