SUMMARY: Having grown from a small non-profit organisation (NPO) into one with teams, offices and multiple initiatives spread across the country, our client urgently needed
SUMMARY: Thanks to rapid and sustained growth in recent years, our client found themselves confronted with new and complex challenges. A pervasive perception existed within
SUMMARY: Confronted with reduced client service levels, our client was looking to improve the quality of service and speed of response to their customer’s needs.
SUMMARY: Faced with operational inefficiencies, our client sought to improve their pack-out rates and overall processes. We conducted a Time and Motion (T&M) study to
SUMMARY: An international, long-term savings group engaged Analyze Consulting to assist its Real Estate Management and Property Management divisions. Specifically, they needed to better manage
Introduction Organisations, faced with increasing competition and a disruptive environment, often embark on projects or investments aimed at improving efficiency and competitiveness. However, cutting the
The Business Analysis Body of Knowledge (BABOK) defines stakeholders as “a group or individual with a relationship to the change, the need or the solution”.