SUMMARY:
Faced with operational inefficiencies, our client sought to improve their pack-out rates and overall processes. We conducted a Time and Motion (T&M) study to assess their process efficiency and generate a clearer understanding of process impacts.
THE BUSINESS PROBLEM:
Faced with a dispersed workforce and mounting operational inefficiencies, our client sought to improve their understanding of their pack-out rates and overall processes via a Time and Motion Study.
Key Challenges Included:
- Dispersed workforce with diverse product management responsibilities.
- Urgent need for real-time efficiency assessment.
- Insufficient clarity on processes leading to delays.
- Lack of visibility on the performance metrics of merchandising activities.
THE ANALYZE SOLUTION:
To tackle these challenges, we embraced a collaborative approach.
- We commenced with workshops to engage a wide spectrum of employees and understand their perspectives.
- Next, we conducted a Time and Motion study across 24 stores to gather quantitative and qualitative data on pack-out processes.
- From the subsequent mountain of data collected, and our collective time spent on the ground, real-time analysis and compelling insights began to emerge.
- We then delivered a consolidated report highlighting key insights and actionable recommendations.
“We appreciate the curiosity, caring for our business and the passion shown by the Analyze team.”
– Client
IMPACT AT A GLANCE:
Our findings empowered our client to refine their operations, leading to increased efficiency and improved team morale. In addition:
- Comprehensive analysis of current pack-out rates provided a clear overview of operational efficiency.
- Identified potential areas for improvement supported informed decision-making.
- Recommendations led to immediate operational enhancements.
- The study positioned the client as a leader in their retail sector.
“The culmination of Analyze’s efforts have exceeded our expectations – providing invaluable, fresh insights that are leading to positive shifts within our company and industry.”
– Client
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